Decision Maker: Shadow Executive (Cabinet)
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: Yes
The Shadow Executive will be asked to consider and adopt a new Customer Access Strategy as part of making improvements to West Suffolk Council’s customer service. The Strategy will also have been previously considered by the SEBC and FHDC Overview and Scrutiny Committees.
RESOLVED:
That the Customer Access Strategy 2019-2022, as contained in Appendix A to Report Nos OAS/SE/19/003 and OAS/FH/19/002, be approved.
Report author: Lisa Grove
Publication date: 06/02/2019
Date of decision: 05/02/2019
Decided at meeting: 05/02/2019 - Shadow Executive (Cabinet)
Effective from: 14/02/2019
Accompanying Documents: