The Committee received Report number
PAS/WS/23/002, which set out income recovery, Quarter 3 performance
and the forecast 2022 to 2023 revenue and capital
positions.
The performance management
framework sought to give councillors, officers, partners,
stakeholders and residents greater understanding of progress
towards the achievements of the council’s strategic
priorities set out in the West Suffolk Council Strategic Framework
2020 to 2024. In addition, it also
provided an insight into the delivery of the broad range of
day-to-day services to the residents and businesses of West
Suffolk. Effective use of performance
management information supported transformation and enabled choice
to be made about the use of resources.
Financial performance
information and key performance indicators (KPIs) sat alongside
other elements of the council’s performance framework which
could be viewed on the performance webpage.
The purpose of the evolution
and development of the performance management framework was to
ensure that performance information supplied to the Performance and
Audit Scrutiny Committee, Cabinet and Leadership Team clearly
showed:
·
Progress towards strategic goals
·
Insight on initiatives which would ensure future
progress
·
Areas that require decisions and actions to keep on track to their
goals
·
Items with a significant level of risk associated with
them
·
Flexibility in approach allowing the escalation of performance
successes and challenges
·
The relationship between performance indicators and financial
delivery.
Attached to the Quarter 3
performance and forecast year-end financial position for 2022 to
2023 were a number of appendices as follows:
-
Appendix A: Key Performance Indicator Dashboards
-
Appendix B: Income and expenditure report
-
Appendix C: Capital programme
-
Appendix D: Earmarked reserves
-
Appendix E: Strategic risk register (A revised risk register was
circulated at the meeting and available on the council’s
website)
-
Exempt Appendix F: Aged debt over 90 days
Appendices G to J provided information on four queries raised at
the Committee’s meeting on 17 November 2022, which officers
committed to providing further details:
-
Appendix G: Performance monitoring mechanisms for grass
cutting
-
Appendix H: Oversight of registered providers of housing
-
Appendix I: The role of the council with regard to Houses in
Multiple Occupation and issues such as hot-bedding
-
Appendix J: Performance monitoring of housing options and
homelessness.
The Chief Executive advised
that in response to a request from the Committee at its last
meeting to review the colours used in the dashboard to increase the
contrast, a mocked-up slide was presented at slide 9 for the
Committee’s feedback. Also,
further information on a number of topics at its last meeting were
attached as additional appendices. He
then drew the Committee’s attention to a number of
KPI’s as follows:
-
Fuel and gas use:
·
Reduced fuel usage by grounds maintenance in December 2022 and
increased gas usage, both of which were due to the cold
weather.
-
Car parking:
·
Car parking events were 1.3 per cent higher in December 2022
compared to December 2021, but was still 16 per cent down on
December 2019. Officers were keeping
this indicator under review.
-
Universal ...
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