The Shadow Executive will be asked to consider and adopt a new Customer Access Strategy as part of making improvements to West Suffolk Council’s customer service. The Strategy will also have been previously considered by the SEBC and FHDC Overview and Scrutiny Committees.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 26/10/2018
Decision due: 5 Feb 2019 by Shadow Executive (Cabinet)
Lead member: Councillor Robert Everitt, Portfolio Holder for Families and Communities robert.everitt@westsuffolk.gov.uk, Councillor Robin Millar robin.millar@westsuffolk.gov.uk
Contact: Lisa Grove, Service Manager (Customer Services and Transformation) 01284 757070 / 01638 719320, Davina Howes, Director (Families and Communities).
Type of Decision: (D)
Documents to be submitted: Report to Shadow Executive with strategy document.